Loy's Toys is the leading Digitrax Dealer. We provide more, and better, service and support for Digitrax Command Control than any other dealer. And, unlike others who holler about being the best, we can prove we are.

First, DCC is all we do. We don't sell trains, structures, or anything else that isn't related to DCC in one way or another. Not only that, we specialize in Digitrax Command Control. Since there isn't any other dealer in the world that spends 100% of their business time selling and supporting Digitrax Command Control, there just isn't any other dealer that knows more about it. But just knowing about it isn't enough. There also isn't any other dealer that spends as much time communicating their knowledge to customers as Loy's Toys does.

We publish more information about Digitrax Command Control than anybody - even more than Digitrax. Simply compare our web site with any other - including Digitrax's. Our DCC catalog also provides more information about all the products we sell than you can find anywhere else. In addition to that, we have published information on just about every DCC topic there is, in 15 issues called the DCC Encyclopedia. All issues are still available individually - buy the issue(s) you want, file them in a 3-ring binder in alphabetical order, and they're ready for reference - encyclopedia style.

As one of Loy's Toys customers, we'll help you select the proper equipment (system, power supply, decoders, accessories, etc.) for your needs. This includes informing you when you don't need to buy something to accomplish your goal. It doesn't do any good to get a good price if you're buying something you don't need, or more than you need. You see, we're dedicated to DCC, which is WHY we're in the DCC business. Others are in the DCC business because it's another line for them to carry.

After you buy your system we help you if you have trouble hooking it up, getting it started, or learning how to use any number of features that will be new to you. And we don't just give you a short reply to get you going. We try to help you through any difficulty in a way where you will better understand why you're doing what your doing. This helps you more fully understand how it all works. To get this support as a Loy's Toys customer, you can call (479) 456-2888, FAX your questions to (479) 456-2886, email your questions to support@loystoys.com, or mail your questions to P.O. Box 88, Wesley, AR 72773, or you can stop by (by appointment) to get face-to-face information. We have all these methods to be as accessible to you as possible.

We can do this because we've been using Digitrax equipment since 1994, have been selling it since January, 1995, and have been the leader in disseminating DCC information since 1996. This isn't bragging, it's just fact.

It's nice to support your local dealer when it comes to your general model railroading needs. I know how important it is to keep your local dealer in business (I lost my two favorites in 1998). But when it comes to DCC, it's guaranteed that you'll need some high-tech help sooner or later. And when that time comes, you'll need a dealer who knows the answers. And if your local dealer doesn't know the answers, he can't help you - no matter how close he is to you. The bottom line is this: you should buy DCC from the dealer who you expect to get DCC support from. And that isn't always the train store down the street from you.

For example, did you know that there are five ways to control reverse sections automatically? And that no one way is the best way for all situations? That some ways WON'T work in some situations but are the BEST solutions for others? Or that some situations need nothing more than a DPDT relay or other low-cost DPDT device? Most dealers sell customers a $150 booster to handle any and all reverse sections, simply because they don't know how to do simple loops and wyes with a $5 relay.

Besides saving money with our discounts, and not being sold components that you don't need, and getting the absolute best phone, FAX, email, and US mail support, our customers get discounts or issues of our DCC Encyclopedia, or even get free issues. How much of a discount, or how many free issues you get, depends on how much DCC equipment you purchase.

In addition to that, if that isn't already enough, we provide a Hints and Tips book for the Chief or Empire Builder when you buy one of those systems from us. These Hints and Tips books provide answers to questions most asked by new Chief and Empire Builder users. Remember, we've been selling these systems ever since Digitrax came out with them - so we have a lot of experience supporting them. That's how we know what questions beginners have that need to be answered. The result is these two Hints and Tips books designed to help you get over the learning curve faster.

All of our literature (our DCC Primer, "Info" catalog, Hint and Tips books, and our DCC Encyclopedia, and our Newsletter) are three-hole punched so you can keep it filed orderly in one or more three-ring binders. For example, our catalog is divided into 14 sections - so we have a color coded and numbered index tab set for that. A large part of our newsletter is done Encyclopedia style. That is, the topic is listed in the header of each page. This facilitates alphabetizing it for easy reference - we have a color coded and lettered index tab set for that. We even have a color coded and numbered index tab set for the Digitrax Big Book of DCC if you wish to keep that in a three-ring binder too. You see, we not only provide you with more information, but also provide it in a way to make it as useful as possible.

It's hard, time-consuming work producing all this information this way. But we feel that's our job - providing our loyal customers with the absolute best support possible.

We started out here telling you that we provide more, and better, service and support for Digitrax Command Control than any other dealer. I doubt seriously if you'll find a dealer anywhere who would even bother providing that much support - even if he had the capability.

The bottom line is: we want to support you as your DCC dealer.